Give your team the infrastructure to manage member coaching at scale, streamlined admin, automated engagement, and reporting built for the metrics that matter, all within a HIPAA-compliant, ISO 27001 certified platform.
Health plan teams face a familiar tension: engaging members at scale while proving that engagement translates into measurable outcomes leadership, and regulators, can point to. Between fragmented member-facing tools, manual coach administration, and reporting that doesn't map cleanly to the metrics you're actually accountable for, coaching programs often run well below their potential impact.
Avidon Health's platform gives your team a single system for member experience, coach administration, and reporting, so your program can scale engagement without scaling headcount.
Built to run member coaching at scale, not adapted from a generic case management tool.
HIPAA-compliant messaging, encrypted data at rest and in transit, BAA included. ISO 27001 and SOC 2 certified, GDPR compliant. Built to pass your security and compliance review without months of back-and-forth.
A single, branded experience for members to engage with coaching, content, and check-ins, no fragmented tools or disconnected touchpoints across your program.
Scheduling, reminders, task handoffs, and check-ins run automatically, so your coaching team spends time on members, not administrative overhead.
Engagement, completion, and outcomes data structured to support the reporting your program is actually accountable for, not generic usage dashboards.
Automated check-ins and outreach keep members engaged between touchpoints, closing gaps in participation without adding staff to chase them manually.
Connect Avidon to your existing systems via REST API, webhooks, SFTP, and SSO. Eligibility files, claims data, and reporting integrations keep your workflows unified.
Avidon meets the security, interoperability, and regulatory standards health plans require before any technology touches member data.
End-to-end encryption for all protected health information. Annual SOC 2 Type II audits, BAA provided for every health plan client, and ISO 27001 certified infrastructure.
Connect Avidon to your eligibility files and claims systems via REST API, SFTP, or webhooks. Member data flows in, engagement and outcomes data flow back.
SAML 2.0 and OAuth single sign-on integrates with your existing identity provider. Coaches and members authenticate through your system, not a separate login.
From quality-measure engagement to care gap closure, Avidon adapts to the member coaching programs your team already runs.
Structured coaching and content programs designed to support the member engagement behind quality measures, with reporting built to show the connection.
Automated outreach and check-ins target members with open care gaps, keeping them engaged between touchpoints without manual coach follow-up.
Deploy evidence-based coaching and content across your member population, weight, stress, nutrition, and more, under a single branded experience.
Real outcomes from coaching programs running at scale on Avidon.
An insurance services company streamlined operations and automated administrative processes, cutting program expenses by 30% while boosting participation by 67%.
Read the case study →Across thousands of participants in outcome studies, Avidon-powered programs achieved a 91% course completion rate.
Read the report →Participants across Avidon's coaching programs reported dramatically improved confidence in managing their health.
Read the report →See how Avidon supports your member engagement programs.
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