Health Coaching Services

Our Coaches. Your Program.

Add credentialed health coaches to your program without hiring, training, or managing a team. Avidon coaches are trained on your protocols, work inside purpose-built coaching technology, and deliver the 1-to-1 support that turns enrollment into lasting behavior change.

  • NBHWC-led training and MHFA-certified coaches
  • Telephonic, digital, on-demand, and fully custom programs
  • Coaching, content, and reporting in one platform
A participant on a telephonic health coaching call at her kitchen table, taking notes in a notebook
4.7 / 5average coaching
satisfaction
40,000+lives in live coaching
600+client organizations
25+ yearsof behavior change science
Built for Programs That Need Coaches

Coaching Capacity Without the Hiring Headache.

Recruiting, credentialing, and supervising a coaching team takes months and a budget most programs don’t have. Avidon gives you a trained care team that plugs into your program, so you can deliver human coaching from day one.

No coaching team yet?

Launch a complete coaching program with Avidon’s coaches, curriculum, and technology. You get the outcomes of a coaching team without building one.

Best fitTelephonic or Digital programs

Demand outpacing your coaches?

Extend your reach with digital and on-demand coaching, so participants get timely support and your team can focus where it matters most.

Best fitDigital or On-Demand sessions

Running a specific protocol?

Have a clinical pathway, GLP-1 program, or defined KPIs? We build coaching around your patient journey, your brand, and the outcomes you report on.

Best fitCustom Coaching Program
Coaching + Technology

Coaching Is the Core, Not an Add-On.

Health coaching shaped how we built every course and resource on the Avidon platform. Our tools were designed to strengthen the coaching relationship, not replace it, so coaches and technology work as one experience.

  • Purpose-built coaching CRMCommunications, tasks, and health data collection in one place, so coaches spend their time coaching.
  • Learning between conversationsCoaches assign microlearning, 40+ behavior change courses, and assessments that keep progress moving between sessions.
  • Check-ins that build accountabilityWeekly coach emails, personalized text check-ins, and dashboard to-dos keep participants engaged week after week.
An Avidon health coach planning participant sessions at her desk
The right mix of automation and human intervention creates meaningful engagement without the high cost of traditional coaching.
Coaching Programs

Choose the Coaching Model That Fits.

Three standard programs cover most needs. Each can be tailored to your population, with extra sessions and customizations available. Participants start whenever they’re ready, any time during the plan year.

Digital

Digital Coaching

A budget-friendly, coach-driven experience with real accountability. Ideal for reaching more people at a lower cost per participant.

4 phases4+ weeksReporting included
  • Onboarding needs assessment
  • Weekly coaching emails
  • Unlimited email access to a live coach
  • Coach response within 24 business hours
  • Microlearning and resources matched to each phase
  • Coach focuses on the participant’s own goals
On-Demand

Single-Session Telephonic

Focused, on-demand support for a specific need or goal, with no set curriculum. Great for targeted questions and quick wins.

On-demandPlan yearReporting optional
  • 20-minute 1-to-1 calls (30-minute blocks)
  • Coach focuses on the participant’s specific need
  • Unlimited email access to a coach
  • Coach response within 24 business hours
  • Participant chooses when to start
Custom Coaching Programs

Built to Your Spec.

For organizations with specific clinical protocols or defined KPIs, we design fully custom coaching programs around your patient journey, your brand, and your outcomes. From program architecture and call scripting to engagement workflows and reporting.

Weight managementGLP-1 supportStressPhysical activitySleepTobacco cessationNutritionChronic condition support
Compare programsDigital (4 Phases)Telephonic (4 Sessions)Telephonic (Single Session)
Live phone sessionsNone4 sessions, same coachOn-demand
Recommended length4 weeks minimum8 weeks minimumAs needed
Needs assessmentIncludedIncludedNot included
Weekly coach emailsIncludedIncludedNot included
Unlimited email accessIncludedIncludedIncluded
Structured curriculum4 phases4 sessions + between-session learningNo set curriculum
180-day follow-upIncludedIncludedNot included
Coaching reportsIncludedIncludedAvailable as add-on

Not sure which model fits your population? Most programs combine more than one. We’ll help you build the right mix.

The Participant Journey

What Participants Actually Experience.

Structured programs follow a proven arc: build a personal “why,” set SMART goals, grow confidence, and leave with a plan to sustain results. On-demand sessions go straight to the need at hand.

PRE

Getting Started

  • Schedule coaching
  • Initial lifestyle questionnaire
  • Microlearning: Finding Clarity in Vision
  • Coaching dashboard to-dos
1

Building Your “Why”

  • Program overview and expectations
  • Create a wellness vision tied to personal values
  • Discuss resource and microlearning takeaways
Between sessions: Habit Creation and the Brain microlearning, text check-in, to-dos
2

SMART Goals & Self-Rewarding

  • Solidify short- and long-term SMART goals
  • Rewards and self-motivation for reaching them
  • Discuss takeaways
Between sessions: Building Confidence, Commitment, and Motivation microlearning, text check-in, to-dos
3

Building Confidence

  • Find opportunities to increase self-efficacy
  • Progress check-in, adapt goals as needed
  • Discuss takeaways
Between sessions: Carrying Your New Healthier Lifestyle into the Future microlearning, text check-in, to-dos
4

Problem Solving & Motivation

  • Problem-solving guidance
  • Plan a sustainable path forward
  • End-of-program lifestyle questionnaire
180

Sustaining Results

  • 180-day text and email check-in
  • Follow-up lifestyle questionnaire
  • Measures whether new habits held
Phase 1

Ready, Set, Goal!

Microlearning
  • Finding Clarity in Vision
Resources
  • Wellness Target
  • Self-Reflection: Wellness Vision
  • Action Plan
  • How to Set SMART Goals
Phase 2

Self-Empowerment

Microlearning
  • Building Confidence, Commitment, and Motivation
  • Retraining the Brain and Taking Control
Resources
  • Time Management
  • Confidence
  • Finding Your Voice
  • Affirmations and Motivations
Phase 3

Creating Long-Term Success

Microlearning
  • Self-Talk, Conscious Choice, and Mindfulness
  • Habit Creation and the Brain
Resources
  • Ways to Remember SMARTER Goals
  • Applying SMART Goals for Motivation
  • Incentives and Reward System
Phase 4

Sustainable Forward Change

Microlearning
  • Carrying a Healthier Lifestyle into the Future
  • The Realities of Choice
Resources
  • Tips for Lifelong Success
  • Barriers Exercise
  • Strengths
  • Problem Solving and Motivation
Getting startedEnroll, complete the initial questionnaire, and begin Phase 1.
Every weekCoach email check-in, plus unlimited email access with a 24-business-hour response.
After the programFeedback survey and a 180-day text and email check-in.

No set curriculum and no multi-week commitment. A participant brings one specific need, goal, or question and gets focused 1-to-1 time with a live coach, whenever they are ready.

1

Start When Ready

  • Participant chooses their own start date
  • Available any time during the plan year
  • No program enrollment or set curriculum
2

Focused Coaching Call

  • 20-minute 1-to-1 telephonic session (30-minute block)
  • Coach focuses entirely on the participant’s specific need or goal
  • Leave the call with clear next steps
3

Follow Up by Email

  • Unlimited email access to the coach
  • Responses within 24 business hours
  • Book another session when a new need comes up
Best forParticipants who want targeted help without committing to a full program.
ReportingCoaching reports are available as an add-on.
Want more structure?4-Session Telephonic adds a full curriculum and the same coach throughout.
Our Coaches

Coaches Trained to Change Behavior, Not Just Discuss It.

Avidon coaches are our own care team staff, available virtually or on-site. Every coach passes a rigorous selection process for qualifications, experience, and skill, then completes our internal training before working with a single participant.

Led by a certified coachTraining is guided by a National Board for Health & Wellness Coaching (NBHWC) certified coach.
Mental Health First AidCertified to recognize and respond to mental health concerns and refer appropriately.
Ongoing developmentContinuous training plus Avidon platform certification keep coaching quality high.

Coach qualifications

  • Wellcoaches certified, NBHWC credentialed (or in progress)
  • Mental Health First Aid (MHFA) certified
  • Many hold advanced degrees (Master’s, PhD) and specialty certifications
  • Trained across weight, stress, activity, sleep, tobacco, nutrition, and chronic conditions
NBHWCRDRNEPLCSWMHFA
Proven Results

Live Coaching That Moves the Numbers.

Participants in Avidon live coaching programs don’t just feel supported. They change measurable health markers, and they come back.

-13.5Systolic blood pressureAverage mmHg reduction in long-term biometric results, with 85% reducing waist measurements.
4.7 / 5Coaching satisfactionAverage rating across roughly 600 participant coaching surveys.
+67%Coaching participationOne integrated health system grew participation 67% while cutting coaching costs 30%.

Sources: long-term biometric results from 1,500+ live coaching participants and Avidon participant surveys (self-selected participants; results vary by population and program design); integrated healthcare system case study. See the full methodology in the Avidon Health Coaching Efficacy Report.

Getting Started

From First Call to Coached Participants.

A dedicated implementation specialist guides you through every step.

1

Tell us your goals

Share your population, priorities, and the outcomes you need to report.

2

Choose your mix

Pick Digital, Telephonic, On-Demand, or a custom program, or combine them.

3

We train and brand

Coaches learn your program. Your logo, colors, and messaging go on the platform.

4

Launch and measure

Participants enroll on their schedule. You see engagement and outcomes in your reports.

HIPAA compliantBAA on client requestSOC 2 Type IIISO 27001 certifiedMicrosoft Azure hosting

Common Questions About Health Coaching Services.

Who are Avidon’s health coaches?
Avidon coaches are our own trained care team staff, not a marketplace of independent contractors. Coaches are Wellcoaches certified and NBHWC credentialed (or in progress), Mental Health First Aid certified, and many hold advanced degrees and specialty certifications such as RD, RN, EP, or LCSW. Every coach completes Avidon’s internal training program, led by an NBHWC-certified coach.
Which coaching program should we choose?
4-Session Telephonic coaching delivers the strongest behavior change and health outcomes. Digital Coaching is the budget-friendly option that still includes a live coach for accountability. Single-Session Telephonic suits participants who want focused help on one need. Many organizations offer a mix, and we’ll help you match programs to your population on a quick call.
What topics can your coaches cover?
Our coaches are trained across the core drivers of behavior change, including weight management, stress, physical activity, sleep, tobacco cessation, nutrition, and chronic condition support. For specific clinical protocols, such as GLP-1 or metabolic programs, we build a custom coaching program around your patient journey.
How is health coaching priced?
Pricing depends on your population size, the programs you choose, and any customization, such as extra sessions or custom curriculum. Because every program is scoped to your needs, we provide a tailored quote after a short conversation about your goals. Book a call to get yours.
Can coaching be branded as our program?
Yes. The Avidon platform supports your logo, colors, URL extension, and branded email templates, and custom coaching programs are built around your brand and patient journey, so participants experience it as your program.
When can participants start, and how fast do coaches respond?
Programs are available throughout the plan year, and participants choose their own start date. Coaches respond to participant emails within 24 business hours. Telephonic sessions are 20 minutes, scheduled in 30-minute blocks.
What reporting do we receive?
Coaching activity and outcome reporting is included with Digital and 4-Session Telephonic programs, and available as an add-on for Single-Session coaching. Programs also capture lifestyle questionnaires at the start, at the end, and at a 180-day follow-up, so you can show leadership what changed.
Do coaches provide mental health treatment?
No. Health coaching focuses on lifestyle and behavior change. Every Avidon coach is Mental Health First Aid certified, so they can recognize mental health concerns and help participants connect with appropriate resources.
Is participant health information secure?
Yes. Avidon is HIPAA compliant and executes a BAA on client request. We are SOC 2 Type II and ISO 27001 certified and hosted on Microsoft Azure. See our security and compliance details.

Give Your Participants a Coach Who Makes Change Stick.

Tell us about your population and goals. We’ll recommend the right coaching mix and show you exactly how it works with the Avidon platform.


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