Medicare pays for chronic care management time, but only if it's documented, delivered consistently, and actually reaches your highest-risk patients. Avidon gives your team caseload tracking, automated check-ins, and outcome reporting built for exactly that work, at population scale.

CCM and population-health programs come with budget already attached, Medicare reimburses non-face-to-face care management time. But capturing that reimbursement means proving the work happened: logged time, documented outreach, and outcomes tied back to each patient. Most teams end up doing this in spreadsheets, sticky notes, or a CRM never built for clinical caseloads, which caps how many patients a care team can actually manage well.
Avidon gives your team the caseload infrastructure to run CCM and population-health programs at the scale your reimbursement model was designed to support, without adding headcount to keep up with documentation.
Built for between-visit management, not adapted from a sales CRM or bolted onto an EHR.
Log non-face-to-face care time automatically as coaches complete check-ins, calls, and outreach, exactly the documentation CCM billing codes require, without a separate spreadsheet.
Connect Avidon to your existing systems via REST API, webhooks, SFTP, and SSO. Eligibility files, risk-stratification data, and reporting integrations keep your workflows unified.
HIPAA-compliant messaging, encrypted data at rest and in transit, BAA included. ISO 27001 and SOC 2 certified, GDPR compliant. Built to pass IT security review without months of back-and-forth.
Demonstrate program impact with engagement metrics, health outcomes data, and utilization reports leadership can hold up against reimbursement targets. Full reporting APIs for every event.
Real-time visibility into every patient in the program. Stratify by risk, assign coaching pathways, and ensure no one falls through the cracks between visits.
Automate scheduling, reminders, task handoffs, and check-ins. Your care team spends more time on outreach that counts, and less time chasing documentation.
Avidon meets the security, interoperability, and regulatory standards required before any technology touches patient data or billing documentation.
End-to-end encryption for all protected health information. Annual SOC 2 Type II audits, BAA provided for every client, and ISO 27001 certified infrastructure.
Connect Avidon to Epic, Cerner, or any EHR via HL7 FHIR, REST API, or SFTP. Risk-stratification and referral data flow in, care management outcomes flow back.
SAML 2.0 and OAuth single sign-on integrates with your existing identity provider. Care teams authenticate through your system, not a separate login.
From CCM billing documentation to diabetes prevention, Avidon adapts to the between-visit programs your team already runs.
Document reimbursable non-face-to-face care time automatically as it happens. Structured check-ins and outreach logs give your billing team exactly what CCM codes require, with no extra paperwork.
Deploy a CDC-aligned curriculum with built-in session tracking, participant milestones, and completion reporting, structured for DPP recognition requirements from day one.
Stratify your population by risk level, assign targeted coaching pathways, and track engagement and outcomes across every patient, not just the ones who show up.
Real results from care teams managing chronic conditions at scale on Avidon.
A health system more than doubled patient adherence rates for multi-stage nutritional protocols using Avidon's enhanced coaching model.
Read the case study →An insurance services company streamlined operations and automated administrative processes, cutting program expenses by 30% while boosting participation by 67%.
Read the case study →Across thousands of participants in outcome studies, Avidon-powered programs achieved a 91% course completion rate.
Read the report →See how Avidon supports your CCM and population-health programs.
Try Free DemoWant to see all platform features?
Explore the Full Platform →