user logging into account on mobile

Wellness Platform Security, Compliance, and Data Privacy

Enterprise-grade security, privacy-first design, and peace of mind, so you can focus on supporting your people, not managing risk.
user logging into account on mobile

Enterprise-Grade Compliance

Our systems are built to exceed today’s data protection standards, giving your team confidence from day one.

HIPAA Compliant

Full alignment with HIPAA regulations and BAAs in place

GDPR Ready

Clear consent, data portability, and user control built in

SOC 2 Type II

Hosted on Microsoft Azure with enterprise certifications

Weekly Audits

Vulnerability scans and hardened environment monitoring

End-to-End Data Security

From login to logout, your data stays secure.

AES-256 Encryption

For PII and sensitive data at rest

TLS 1.2 Enforced

Encryption for all in-transit data

Role-Based Access Control

For internal and external users

Redundant Monitoring

For uptime and incident prevention

Our People Are Your First Line of Defense

We go beyond tech safeguards. Our team is trained to keep your data safe.

Annual Security Training

For every employee, contractor, and intern

Role-Specific Modules

Team members trained to their access level

Phishing Simulations

Ongoing tests and live refreshers to prevent social engineering

Security in SOPs

Standards embedded in onboarding company-wide

Enterprise Architecture

For technical buyers and IT teams, here’s how Avidon delivers secure, scalable, and standards-compliant wellness solutions.

Infrastructure & Platform

  • Hosted on Microsoft Azure using containerized microservices
  • HIPAA-compliant, ISO 27001-certified cloud environment
  • 99.9% uptime SLA with 24/7 autoscaling and monitoring

Technology Stack

  • Frontend: Angular 17 (web), React Native (mobile)
  • Backend: .NET + RESTful APIs
  • Data: SQL + NoSQL, TLS 1.3 encryption
  • Cloud: Azure PaaS with elastic scaling
  • DevOps: CI/CD pipelines with monitoring & alerts

Security Architecture

  • Multi-tenant isolation at app & data layers
  • End-to-end encryption, SOC2-aligned controls
  • Role-based access, annual pen testing
  • Event-driven architecture for safe extensibility

Integrations & Interoperability

  • REST APIs and secure webhook support
  • SSO with SAML 2.0 and user provisioning options
  • Flexible embedding into HRIS, LMS, and wellness tools

“We evaluated several wellness vendors, and Avidon stood out for its security posture. HIPAA compliance, encryption standards, and a clean SOC 2 report gave our IT and legal teams the confidence to move forward.”

– VP of Information Security, National Health Plan

Frequently Asked Questions

How do you handle data deletion or account closure requests?+
We support full user data deletion in compliance with both HIPAA and GDPR. Admins can submit removal requests, and users can also request account closure through their portal.
What happens if there’s a data incident or breach?+
In the rare case of a breach, we follow a strict incident response protocol, including immediate containment, impact assessment, and transparent communication with clients as required by law. We also conduct a full post-incident review to prevent recurrence.
Can I restrict access to certain features for specific users or groups?+
Yes. Our role-based permission system allows you to define who can see and do what, whether it’s admins, coaches, or members. You can even hide features like trackers or coaching for specific populations.
Do you offer a Business Associate Agreement (BAA)?+
Yes. We provide BAAs for all eligible partners and vendors as part of our HIPAA compliance framework. Our agreements are standardized but can be reviewed with your legal or compliance team if needed.
Do you offer audit logs or usage tracking?+
Yes. Admins have access to detailed reporting and audit logs, including member activity, registration, content usage, and communication history.
How do you stay up to date with compliance requirements?+
We monitor regulatory changes and industry best practices through legal counsel, third-party audits, and our hosting provider (Microsoft Azure). We adapt our internal policies and platform features proactively.

Security Is a Shared Responsibility

We’re committed to doing our part. See how Avidon’s security-first approach protects your organization and your people.

Looking to join our team? Click here for an important message