Humanizing patient engagement with one-to-one coaching

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Effective coaching delivered virtually must be conversational and personalized to the individual.

Time to read: 4 minutes
By Tim Aumueller


  • 60 percent of American adults live with at least one chronic condition; 42 percent have more than one.
  • Physicians lament that patient engagement and treatment adherence is a pervasive barrier to health for those suffering from chronic health conditions.
  • While onsite, person-to-person coaching in tandem with physician-led care improves chronic disease management, it is expensive and time consuming.
  • Online person-to-person holistic health coaching is a cost effective way to augment traditional treatment, however it’s difficult to scale.
  • Technology platforms that deliver personalized health coaching via automated conversations provide tailored support at scale and improve health outcomes.

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For contributed media inquiries, contact:
Kristin Hege

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