Engagement Rx is a digital coaching platform used to improve engagement and adherence across diverse populations.
Designed to fill the gaps in your wellness offering, Engagement Rx includes an interactive member portal, curated content and course library, and an intuitive content design studio that enables the creation of new experiences aligned with your organizational priorities.
Engagement Rx is built on what we have learned from over 100,000 coaching sessions and more than 20 years of using behavioral science in asynchronous online training. The circumstances of our clients vary greatly, but often follow similar themes:
Partner Operations Specialist, Wellness Benefits Provider
Enhanced support for high-risk members that can be embedded into their existing wellness portal.
Engagement Rx’s interactive member portal and digital coaching engine including CBT and Microlearning courses proven to improve a range of health issues.
Have health coaches?
Improve efficiency and standardize care delivery utilizing our curated library of trusted videos, articles, and automated protocols.
VP of Population Health, Regional Health System
Triage high-risk diabetic patients using a very specific flow of information that leverages some of our content and some of their own.
Engagement Rx’s content library paired with additional articles and videos from the client.
Have health coaches?
Design a custom communications workflow around the diabetes initiative and include a custom intro video from each coach to built rapport ahead of the first session.
VP of Equity, Diversity & Inclusion, Health Payer
Develop new education modules around the impact of Social Determinants of Health in order to drive community awareness and action.
Engagement Rx’s “no-code” Content Design Studio, an intuitive workflow builder enabling the creation of a customized SDoH sequence including assessments, content, and communications.
Have health coaches?
Empower coaches to design or edit their own care protocols using only pre-approved content.
No matter the health goal or skill level, Engagement Rx provides tailored coaching support proven to get results. Topics covered by our courses, curated content, and digital coaching protocols include:
Cognitive-based digital learning platform
Available via desktop, mobile web, or mobile app, our system provides the functionality needed to deliver our cognitive behavior training courses including content repositories, progress tracking, automated scheduling and check-ins, and assessments.
Our platform analyzes a range of data like message opens, content views, length of time on video/page, and direct response in order to automatically adjust the message topic, frequency, timing, and – when care teams are involved – follow-up alerts.
Coach+ CRM platform for care teams
Population management tools to maximize the efficiency of human care teams. Coach+ enables automated and manual health data collection, consolidated messaging capabilities, task management, reminders, and more.
Multi-tenant SaaS architecture
Modular system with turnkey functions to enable rapid scalability for large populations. The platform can be delivered to multiple sub-clients through a single admin dashboard that includes aggregate reporting capabilities.
HIPAA, GDPR, WCAG 2.0 Level AA (accessibility) compliant
We take privacy very seriously and adhere to well-regarded security and privacy standards, with proper protection protocols in place for end-user participants.
Our platform, content, and mobile app can be branded with your company’s (or your client’s) logo, messaging, and custom url/app name to create a unified look and feel with existing platforms and programs.
Customizable content library
Our robust repository of videos, articles, and assessments can be individually toggled on or off depending on your preferences. Additionally, you can upload completely custom content and intake surveys, as well as clone and edit existing assets to suit your needs.
3rd-party platform and portal integrations
Engagement Rx can integrate into your existing solution to leverage our powerful engagement tools without diverting individuals to a new front-end experience.
Enables seamless interactions through different channels like email, in-app chat, text, phone calls, and in-person conversations so participants can start in one place and finish somewhere else.
300+ wearable device and fitness app integrations
Participants can link health data from top 3rd-party devices and apps including Fitbit, Garmin, Withings, and Apple Health, just to name a few.
Supports multiple languages
Translation capabilities are available for all content. Standard translation includes closed-captioning in Spanish, and content converted to Spanish, French, and Hindi.
Flexible authentication options
Our platform offers several authentication options including Single Sign-On (SAML 2.0) configuration, participant validation with eligibility files, self registration, and more.