Health Coaches

How to make sure the state can see the members who should be excused.

A written policy that tells coaches when to help and when to hand a member off.

A review routine that catches quality drift months before a client complaint does.

What the research says lifts physical and mental health scores on the Medicare survey.

Write a note a colleague can pick up tomorrow and a member could read without wincing.

Where a coaching check-in ends and therapy begins, as state law now draws the line.

What the usage data shows, and how to get members using the benefits you already fund.

Health Equity Index is gone. Here’s where your Stars plan should go next.

The real cost of a behavior-change curriculum, and what to ask before licensing a library.

What it takes for a coaching company to bill Medicare for diabetes prevention.