Last Revised: April 20, 2026
1. Introduction
Welcome to Avidon Health! These terms of service govern your use of Avidon’s member platform. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please do not use our platform.
Avidon reserves the right to modify, alter, or otherwise update these terms at any time. By using our platform, you agree to be bound by the most recently published version of these terms. The terms are solely between you and Avidon. Third parties you use to access our platform, such as Apple and Google, have no obligation to provide any maintenance and support with respect to our platform.
2. Definitions
3. Minimum Age
By accessing or using this platform, you represent that you are at least 18 years of age. If you are between the ages of 13 and 17, you may only access the platform with the verifiable consent of a parent or legal guardian. This platform is not targeted at children. We do not knowingly collect any personally identifiable information from children under the age of 13. If we become aware that personally identifiable information regarding a child under the age of 13 has been collected on the platform, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records.
4. User Responsibilities
Members are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Members must comply with all applicable laws and refrain from engaging in prohibited activities, such as:
5. Intellectual Property
All content and materials on the platform are owned by Avidon or its licensors. Users may not reproduce, distribute, or create derivative works from any content without our express written permission.
6. Trademarks
Avidon Health, Avidon, www.avidonhealth.com, and the names of other Avidon products and services are service marks or trademarks of Avidon or its licensors.
7. No Medical or Clinical Advice
The platform offers content, tools, and programs designed to empower participants to improve their lives that are for educational purposes only. Nothing contained in the platform is intended to be instructional for clinical diagnosis or treatment, nor should it be considered complete or a substitute for professional clinical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition, and before embarking on a new behavior change approach, diet, or exercise program. Never disregard or delay in seeking professional medical advice because of something you have read within the platform. If you think you may have a medical emergency, call your doctor or 911 immediately.
Avidon does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned within the platform. Reliance on any information within the platform is solely at your own risk. The platform may contain health or medically related materials that you find explicit or otherwise offensive. Avidon, its licensors, and its suppliers accept no responsibility for such materials. You are solely responsible for compliance with the laws applicable to your country of residence.
8. Third Party Sites
As a convenience to users, the Avidon platform may receive data from or provide links to websites maintained by others. Avidon has not necessarily reviewed such sites and is not responsible for the contents or availability of such sites or for products or services offered on such sites. Avidon shall not be responsible or liable, directly or indirectly, for any damage or loss caused or claimed to have been caused by use of any such sites or anything contained on or available via such sites. Connections to third party sites have been provided for your convenience and do not imply endorsement by Avidon of those sites or any association with the sites’ owners or operators.
9. SMS (Text) Messaging
By providing your phone number and opting in, you consent to receive automated SMS messages from Avidon Health related to your account, coaching, platform updates, confirmations, reminders, and service offers. Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. Carriers are not liable for delayed or undelivered messages. SMS consent is optional and is not required to use the platform.
Please do not send any Protected Health Information (PHI) or other sensitive personal details via text message, as SMS is not a fully secure method of communication.
10. User Content
If you submit, upload, post, or otherwise make available any content through the Platform, including comments, progress updates, photos, or other materials (“User Content”), you retain ownership of such content. By submitting User Content, you grant Avidon a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your User Content solely to operate and improve the Platform.
You represent that you own or have the necessary rights to submit User Content and that your User Content does not violate any third-party rights or applicable law. Avidon reserves the right to remove any User Content that violates these terms or that Avidon determines, in its sole discretion, is harmful, offensive, or otherwise inappropriate.
11. Using the Platform with Apple Products
These terms are between you and Avidon, not you and Apple. If used with an Apple product, you must use the platform as permitted by the Usage Rules in Apple’s Terms and Conditions as well as our terms. Even if enabled through Apple, Avidon is solely responsible for the Avidon platform. Your platform license, as it relates to Apple, is non-transferable and is limited to iOS products you own or control. Apple has no obligation to provide maintenance or support for our platform.
If you purchased a subscription to the platform through Apple and it fails to meet any warranty, you may notify Apple for a refund. However, Avidon is responsible for any other claims or issues related to the Apple-enabled platform, including product liability, legal compliance, and consumer protection. In the case of third-party intellectual property claims, Avidon will handle the investigation, defense, settlement, and discharge. You represent that you are not in a country subject to a U.S. Government embargo or on any U.S. Government list of prohibited or restricted parties.
Any questions, complaints, or claims about the platform must be directed to Avidon Support. Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you as a third-party beneficiary with respect to Apple.
12. Using the Platform with Google/Android Products
These terms are between you and Avidon, not you and Google. If used with an Android device or through the Google Play Store, you must use the platform as permitted by Google Play’s Terms of Service as well as our terms. Avidon is solely responsible for the Avidon platform. Google has no obligation to provide maintenance or support for our platform.
If you purchased a subscription to the platform through Google Play and it fails to meet any warranty, you may notify Google for a refund in accordance with Google Play’s refund policies. Avidon is responsible for any other claims or issues related to the platform, including product liability, legal compliance, and consumer protection. In the case of third-party intellectual property claims, Avidon will handle the investigation, defense, settlement, and discharge.
Any questions, complaints, or claims about the platform must be directed to Avidon Support at support@avidonhealth.com.
13. Indemnification
You agree to defend and indemnify Avidon Health from any costs and liabilities related to third party claims, including reasonable attorneys’ fees, arising out of your breach of these terms or willful misconduct.
14. Warranty Disclaimer
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AVIDON HEALTH EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AVIDON DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS SOLELY AT YOUR OWN RISK.
15. Limitation of Liability
Avidon is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform. The platform is provided “as is” without any warranties of any kind.
16. Agreement to Arbitrate, No Class Action
By using the platform you agree that any dispute will be resolved exclusively through binding arbitration as governed by the Federal Arbitration Act (FAA) and applicable federal law, rather than in court. You agree that any arbitration will be conducted in your individual capacity only and not as a class action or other representative action. If the arbitrator determines that this agreement to arbitrate is unenforceable, litigation may be commenced only in a court of competent jurisdiction in New Jersey.
17. Privacy
To comply with these terms, we may disclose to others certain information or data collected in connection with your use of the platform. Such information will not include personally identifiable information unless specifically authorized by you, or if we believe disclosure is necessary to comply with the law, or to enforce these terms, or in compliance with our Privacy Policy. Your use of the platform is also governed by our Privacy Policy, available at https://avidonhealth.com/privacy-policy/, which is incorporated into these terms by reference.
18. Governing Law
These terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes not resolved through arbitration shall be brought exclusively in the state or federal courts located in New Jersey.
19. Force Majeure
Avidon shall not be liable for any delay or failure to perform its obligations under these terms resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, government action, labor disputes, power outages, or internet or telecommunications failures.
20. Severability
If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it will be severed from these terms. The remaining provisions will continue in full force and effect.
21. Entire Agreement
These terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference herein, constitute the entire agreement between you and Avidon with respect to your use of the platform and supersede all prior or contemporaneous agreements, representations, and understandings, whether written or oral, relating to the platform.
22. Assignment
Avidon may assign or transfer these terms, in whole or in part, to any third party in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets, without notice to you. You may not assign or transfer any of your rights or obligations under these terms without Avidon’s prior written consent. Any attempted assignment in violation of this provision is void.
23. Termination
You may terminate Avidon’s service at any time by permanently discontinuing your use of this platform and destroying all materials obtained from it. Avidon may terminate your service following any violation of any of these terms. The provisions contained under the headings Intellectual Property, Trademarks, Indemnification, Warranty Disclaimer, Limitation of Liability, and Agreement to Arbitrate, No Class Action will survive termination.
24. Refunds
If you purchased a platform subscription through Apple (App Store) or Google (Play Store), please refer to the applicable website’s purchase and refund terms. For all other subscription, billing, and refund terms, please refer to our Personal Customer Subscription Agreement.
25. Contact Information
If you have any questions or concerns about these terms, please contact us at support@avidonhealth.com.