As an HR leader, you’re at the forefront of selecting the right wellness vendor for your organization. With years of experience pitching wellness programs and competing directly against many of the national, albeit less flexibles, solution, I know how overwhelming this process can be. Choosing the right partner is crucial—not only for enhancing employee wellbeing but also for delivering measurable ROI that you can confidently present to your CEO. To help you navigate this critical decision, here are the three most important questions you should be asking any wellness vendor you’re considering. 1. How Do You Measure Success? Why This Question Matters: When evaluating wellness vendors, it’s easy to get caught up in promises of improved health and increased employee engagement. However, not all vendors can clearly define what success looks like or, more importantly, how they measure it. This question forces vendors to articulate the specific metrics they use to track the effectiveness of their programs, which is crucial for demonstrating ROI to your CEO. What to Look For in Their Answer: A reliable vendor should provide concrete examples of how they’ve measured success in the past, backed by data. Look for vendors who discuss real-world outcomes, such tangible health improvements or increasing employee satisfaction. Be cautious of vendors who only focus on participation rates without linking them to meaningful business outcomes. 2. What Evidence Do You Have to Back Up Your Claims? Why This Question Matters: The wellness industry is full of bold claims and attractive marketing, but