Privacy and Security: Our Top Priorities

Explore how Avidon Health ensures safety and privacy no matter your needs or complexities.

Safe, confidential, and secure.

At Avidon Health, we recognize that our employees are integral to our Information Security Management System. Ensuring they are well-trained in Information Security is vital to our long-term success.

Each year, we provide and require completion of a comprehensive Security Awareness Training program for all employees, interns, and contractors. This program includes:

Core Training Modules: Covering essential security responsibilities, regulatory and compliance requirements, and industry-specific risks.
Role-Specific Training: Additional modules tailored to each individual’s roles and responsibilities to ensure relevance to their work.

Commitment to Safety and Privacy

Engagement Rx® and all of Avidon Health’s solutions prioritize the safety and privacy of your organization and participants. We ensure that our security measures are robust and that our training programs are comprehensive and up-to-date, reflecting our commitment to safeguarding your information.

HIPAA compliant

Our systems and processes are fully HIPAA compliant and come with Business Associate Agreements (BAA) with all applicable partners/vendors.

Accessibility compliant

Our end-user portal complies with WCAG 2.1 Level AA and we offer a third-party compliance audit report upon request.

GDPR compliant

Privacy is a priority to us. We have specific processes and tools in place to ensure compliance and protect your data and privacy.

Authentication options

Engagement Rx offers several authentication options including Single Sign-On (SSO) and eligibility files.

Enterprise-level encryption

Your data is always secure. All data is encrypted at rest and PII data has an extra layer of encryption using AES-256 encryption. We enforce TLS 1.2 encryption for data in-transit both externally and internally within our network.

Additional security and compliance

Avidon Health courses and services are provided via the Microsoft Azure cloud platform which includes, but is not limited to, the following certifications:

In addition, Azure audits all our systems weekly and provides us with vulnerability and audit reports, as well as compliance reports for Azure CIS 1.1.0, ISO 27001, and SOC TSP.

HIPAA compliant

Our systems and processes are fully HIPAA compliant and come with Business Associate Agreements (BAA) with all applicable partners/vendors.

Accessibility compliant

Our end-user portal complies with WCAG 2.1 Level AA and we offer a third-party compliance audit report upon request.

GDPR compliant

Privacy is a priority to us. We have specific processes and tools in place to ensure compliance and protect your data and privacy.

Advanced Authentication and Integration Options

Engagement Rx offers several authentication options, including Single Sign-On (SSO) and eligibility files. Additionally, our platform supports API integration and deep linking, providing seamless connectivity and enhancing user experience. For detailed information on our API and deep linking capabilities, please visit our product wiki.

Enterprise-level encryption

Additional security and compliance

Avidon Health courses and services are provided via the Microsoft Azure cloud platform which includes, but is not limited to, the following certifications:

In addition, Azure audits all our systems weekly and provides us with vulnerability and audit reports, as well as compliance reports for Azure CIS 1.1.0, ISO 27001, and SOC TSP.

“There are no words to describe their contribution to our patients. I hear compliments daily and I can see the enthusiasm in their eyes as the patients describe their experience [with Avidon].”

“You add great value and have helped us make significant progress in enhancing the health and well-being of our faculty and staff. Thank you for sharing your expertise with our population.”

“The thing that sets [Avidon] apart is their committed passion to truly changing and impacting individual’s lives. I would highly recommend [Avidon] for any community, physician practice or healthcare system."

“[Avidon] has been both my sounding board and boots on the ground as we implement and deliver community and employee programs. Once you start working with them, I’m sure you’ll agree that they are a fantastic partner.”

“We [offered Avidon's] online tobacco cessation program to our municipal member groups. The program is extremely well organized and easy to access and the video format is engaging. [Their] service was top notch—always responsive and dependable and they welcomed our feedback.”

“I have great respect for how you all run your business. Also, as a mental health professional I think very highly of your platform and recognize the importance of it.”

“You are the best - and by far this experience has exceeded expectations and has been a pleasure! You and your team have been responsive and helpful every step of the way!!”

“I really appreciate you taking [our situation] so seriously and being such a great partner!”