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HOW IT WORKS

Technology to Advance the Human Connection

Our technology evolves with participants.

We’ve given digital technology
a healthy makeover

We’ve given digital technology a healthy makeover

We know that life changes and, as it does, the needs of participants change, too. Our engagement technology fuels human connection using the latest advancements in communication technology, API integrations, and personality segmentation analysis.

Intelligent personality segmentation

As participants begin their experience within Engagement Rx®, we assess various personality traits that can influence their communication and learning preferences. Our personality segmentation process allows us to begin customizing care paths from day one.
people standing in line with their arms around each others backs
chat with health expert

Adaptive conversation engine

Our cutting edge chat technology elevates the traditional chatbot experience. It’s not artificial intelligence, it’s automated intelligence fueled by real human interaction. This capability personalizes population health experiences, including cultural and ethnic diversification.

Omnichannel communication

We utilize a range of technologies to ensure we connect with participants when and how they want to be reached — in multiple languages. Whether participants prefer email, text messages, or in-platform chat, we have a communication strategy that will reach and engage them.

man with glasses using laptop at home looking out the window
businesswoman using a digital tablet while working late

Machine learning feedback

Our solution measures engagement using qualitative and quantitative inputs such as frequency of interactions, length of time engaged, and even data from connected 3rd party health devices.

Intelligent personality segmentation

As participants begin their experience within Engagement Rx®, we assess various personality traits that can influence their communication and learning preferences. Our personality segmentation process allows us to begin customizing care paths from day one.

Adaptive conversation engine

chat with health expert

Our cutting edge chat technology elevates the traditional chatbot experience. It’s not artificial intelligence, it’s automated intelligence fueled by real human interaction. This capability personalizes population health experiences, including cultural and ethnic diversification.

Omnichannel communication

man with glasses using laptop at home looking out the window

We utilize a range of technologies to ensure we connect with participants when and how they want to be reached — in multiple languages. Whether participants prefer email, text messages, or in-platform chat, we have a communication strategy that will reach and engage them.

Machine learning feedback

businesswoman using a digital tablet while working late

Our solution measures engagement using qualitative and quantitative inputs such as frequency of interactions, length of time engaged, and even data from connected 3rd party health devices.

Engagement Rx
Highlights

Engagement Technology
Courses
Content
Care Team
Ongoing Accountability
Real-Time Data
Security and Compliance
“There are no words to describe their contribution to our patients. I hear compliments daily and I can see the enthusiasm in their eyes as the patients describe their experience [with Avidon].”
— Director - Division of Personnel, large city government
“You add great value and have helped us make significant progress in enhancing the health and well-being of our faculty and staff. Thank you for sharing your expertise with our population.”
— Medical Director, large university
“The thing that sets [Avidon] apart is their committed passion to truly changing and impacting individual’s lives. I would highly recommend [Avidon] for any community, physician practice or healthcare system."
— Director of Programming, mid-size health system
“[Avidon] has been both my sounding board and boots on the ground as we implement and deliver community and employee programs. Once you start working with them, I’m sure you’ll agree that they are a fantastic partner.”
– Senior Vice President, Healthy Living and Community Engagement, large health system
“We [offered Avidon's] online tobacco cessation program to our municipal member groups. The program is extremely well organized and easy to access and the video format is engaging. [Their] service was top notch—always responsive and dependable and they welcomed our feedback.”
– Wellness Manager, non-profit insurance benefits provider
“I have great respect for how you all run your business. Also, as a mental health professional I think very highly of your platform and recognize the importance of it.”
– Division Manager - Employee Health Benefits, county government
“You are the best - and by far this experience has exceeded expectations and has been a pleasure! You and your team have been responsive and helpful every step of the way!!”
– Chief Operating Officer, employee benefits firm
“I really appreciate you taking [our situation] so seriously and being such a great partner!”
– Senior Director of Product Management, national wellness vendor
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your participant engagement and provide long-term outcomes.

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©2021 Avidon Health, LLC. All rights reserved. Avidon® and Engagement Rx® are registered trademarks of Avidon Health, LLC.

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