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Quickly deploy effective personalized health and wellness experiences

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Engagement Rx®

Personalized learning

Evidence-based content and strategies for each unique health need.

Embedded in your platform

Deliver new capabilities without forcing users to leave your environment.

Turnkey, but customizable

Get started quickly, then tap your organization’s expertise to create new learning experiences.

Proven behavior change

Break unhealthy habits using cognitive science for results that last.

A platform tailored to your organization

Engagement Rx is a digital coaching platform used to improve engagement and adherence across diverse populations.

Designed to fill the gaps in your wellness offering, Engagement Rx includes an interactive member portal, curated content and course library, and an intuitive content design studio that enables the creation of new experiences aligned with your organizational priorities.

Configure

Configure your portal
  • Deploy personalized health and wellness experiences
  • Select pre-loaded turnkey content
  • White-label and embed within existing platforms

Customize

Customize content delivery
  • Upload and deploy custom content
  • Edit off-the-shelf assets
  • Layer in custom surveys and screenings

Create

Create unique experience flows
  • Create your own digital learning experiences
  • Leverage library of professional videos and articles
  • Intuitive “no-code” content builder

How clients use Engagement Rx

Engagement Rx is built on what we have learned from over 100,000 coaching sessions and more than 20 years of using behavioral science in asynchronous online training. The circumstances of our clients vary greatly, but often follow similar themes:

Stephanie

Partner Operations Specialist, Wellness Benefits Provider

Need:
Enhanced support for high-risk members that can be embedded into their existing wellness portal.

Solution: 
Engagement Rx’s interactive member portal and digital coaching engine including CBT and Microlearning courses proven to improve a range of health issues.

Deployment:

  • Members are directed to a health assessment within the client’s wellness portal.
  • Based on goals and learning preferences, a corresponding course or digital coaching program is recommended via deep-link.
  • Members seamlessly interact with content on their desktop or mobile devices, and receive additional coaching via text, chat, or email.
  • Admins oversee results through centralized reporting.

Have health coaches?
Improve efficiency and standardize care delivery utilizing our curated library of trusted videos, articles, and automated protocols.

Julian

VP of Population Health, Regional Health System

Need:
Triage high-risk diabetic patients using a very specific flow of information that leverages some of our content and some of their own.

Solution: 
Engagement Rx’s content library paired with additional articles and videos from the client.

Deployment:

  • Patient eligibility file is uploaded to Engagement Rx.
  • A series of text messages, emails, and automated phone calls are pushed to recruit participants.
  • Upon completing intake assessment, patients directed to the most appropriate diabetes support, including the health system’s flagship healthy living program.

Have health coaches?
Design a custom communications workflow around the diabetes initiative and include a custom intro video from each coach to built rapport ahead of the first session.

Erica

VP of Equity, Diversity & Inclusion, Health Payer

Need:
Develop new education modules around the impact of Social Determinants of Health in order to drive community awareness and action.

Solution: 
Engagement Rx’s “no-code” Content Design Studio, an intuitive workflow builder enabling the creation of a customized SDoH sequence including assessments, content, and communications.

Deployment:

  • New member onboarding process includes a link to the custom workflow.
  • Member engages with a series of interactive pages and/or videos within their desktop or mobile browser.
  • Automated communications help direct individuals to appropriate follow-up care protocols.

Have health coaches?
Empower coaches to design or edit their own care protocols using only pre-approved content.

Who Engagement Rx helps

No matter the health goal or skill level, Engagement Rx provides tailored coaching support proven to get  results. Topics covered by our courses, curated content, and digital coaching protocols include:

  • Nutrition
  • Weight Management
  • Physical Activity
  • Sleep
  • Stress
  • Hydration
  • Substance Use Disorders
  • Tobacco cessation
  • Alcohol use
  • Self-reflection
  • Social Determinants of Health
  • Diversity and Inclusion
  • Social Support
  • Brain Health
  • Checkups
  • Chronic Condition Management
  • Environment
  • Financial Health
  • Job Growth

Increase engagement, improve health outcomes, and drive your business forward with Engagement Rx.

Get a Demo

Advanced platform features

Cognitive-based digital learning platform

Available via desktop, mobile web, or mobile app, our system provides the functionality needed to deliver our cognitive behavior training courses including content repositories, progress tracking, automated scheduling and check-ins, and assessments.

Multi-modal feedback

Our platform analyzes a range of data like message opens, content views, length of time on video/page, and direct response in order to automatically adjust the message topic, frequency, timing, and – when care teams are involved – follow-up alerts.

Coach+ CRM platform for care teams

Population management tools to maximize the efficiency of human care teams. Coach+ enables automated and manual health data collection, consolidated messaging capabilities, task management, reminders, and more.

Multi-tenant SaaS architecture

Modular system with turnkey functions to enable rapid scalability for large populations. The platform can be delivered to multiple sub-clients through a single admin dashboard that includes aggregate reporting capabilities.

HIPAA, GDPR, WCAG 2.0 Level AA (accessibility) compliant

We take privacy very seriously and adhere to well-regarded security and privacy standards, with proper protection protocols in place for end-user participants.

White-label options

Our platform, content, and mobile app can be branded with your company’s (or your client’s) logo, messaging, and custom url/app name to create a unified look and feel with existing platforms and programs.

Customizable content library

Our robust repository of videos, articles, and assessments can be individually toggled on or off depending on your preferences. Additionally, you can upload completely custom content and intake surveys, as well as clone and edit existing assets to suit your needs.

3rd-party platform and portal integrations

Engagement Rx can integrate into your existing solution to leverage our powerful engagement tools without diverting individuals to a new front-end experience.

Omnichannel communication

Enables seamless interactions through different channels like email, in-app chat, text, phone calls, and in-person conversations so participants can start in one place and finish somewhere else.

300+ wearable device and fitness app integrations

Participants can link health data from top 3rd-party devices and apps including Fitbit, Garmin, Withings, and Apple Health, just to name a few.

Supports multiple languages

Standard translation includes closed-captioning and content converted to Arabic, Chinese, French, Gujarati, Haitian, Hindi, Italian, Korean, Polish, Portuguese, Russian, Spanish, and Tagalog.

Flexible authentication options

Our platform offers several authentication options including Single Sign-On (SAML 2.0) configuration, participant validation with eligibility files, self registration, and more.

“There are no words to describe their contribution to our patients. I hear compliments daily and I can see the enthusiasm in their eyes as the patients describe their experience [with Avidon].”
— Director - Division of Personnel, large city government
“You add great value and have helped us make significant progress in enhancing the health and well-being of our faculty and staff. Thank you for sharing your expertise with our population.”
— Medical Director, large university
“The thing that sets [Avidon] apart is their committed passion to truly changing and impacting individual’s lives. I would highly recommend [Avidon] for any community, physician practice or healthcare system."
— Director of Programming, mid-size health system
“[Avidon] has been both my sounding board and boots on the ground as we implement and deliver community and employee programs. Once you start working with them, I’m sure you’ll agree that they are a fantastic partner.”
– Senior Vice President, Healthy Living and Community Engagement, large health system
“We [offered Avidon's] online tobacco cessation program to our municipal member groups. The program is extremely well organized and easy to access and the video format is engaging. [Their] service was top notch—always responsive and dependable and they welcomed our feedback.”
– Wellness Manager, non-profit insurance benefits provider
“I have great respect for how you all run your business. Also, as a mental health professional I think very highly of your platform and recognize the importance of it.”
– Division Manager - Employee Health Benefits, county government
“You are the best - and by far this experience has exceeded expectations and has been a pleasure! You and your team have been responsive and helpful every step of the way!!”
– Chief Operating Officer, employee benefits firm
“I really appreciate you taking [our situation] so seriously and being such a great partner!”
– Senior Director of Product Management, national wellness vendor
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