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Privacy is our priority

Our technology evolves with participants.
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Safe, confidential, and secure
no matter your needs or complexities

Engagement Rx® and all of Avidon Health’s solutions make the safety and privacy of your organization and participants our top priority. 

HIPAA compliant​

Our systems and processes are fully HIPAA compliant and come with Business Associate Agreements (BAA) with all applicable partners/vendors.

Accessibility compliant

older woman relaxing on the sofa with her tablet at home

Our end-user portal complies with WCAG 2.1 Level AA and we offer a third-party compliance audit report upon request.

GDPR compliant

woman smiling at security app on mobile phone

Privacy is a priority to us. We have specific processes and tools in place to ensure compliance and protect your data and privacy.

Authentication options

man listening to podcasts and making notes on the computer

Engagement Rx offers several authentication options including Single Sign-On (SSO) and eligibility files.

Enterprise-level encryption

businessman with glasses using his computer in his home office

Your data is always secure.  All data is encrypted at rest and PII data has an extra layer of encryption using AES-256 encryption. We enforce TLS 1.2 encryption for data in-transit both externally and internally within our network.

Additional security and compliance

woman unlocking phone with scan fingerprint biometric identity

Avidon Health courses and services are provided via the Microsoft Azure cloud platform which includes, but is not limited to, the following certifications:

  • SOC 1 Type 2, SOC 2 Type 2 and SOC 3 reports
  • ISO/IEC 27001

In addition, Azure audits all our systems weekly and provides us with vulnerability and audit reports, as well as compliance reports for Azure CIS 1.1.0, ISO 27001, and SOC TSP.

HIPAA compliant

Our systems and processes are fully HIPAA compliant and come with Business Associate Agreements (BAA) with all applicable partners/vendors.

user searching on mobile device
older woman relaxing on the sofa with her tablet at home

Accessibility compliant

Our end-user portal complies with WCAG 2.1 Level AA and we offer a third-party compliance audit report upon request.

GDPR compliant

Privacy is a priority to us. We have specific processes and tools in place to ensure compliance and protect your data and privacy.

woman smiling at security app on mobile phone
man listening to podcasts and making notes on the computer

Authentication options

Engagement Rx offers several authentication options including Single Sign-On (SSO) and eligibility files.

Enterprise-level encryption

Your data is always secure.  All data is encrypted at rest and PII data has an extra layer of encryption using AES-256 encryption. We enforce TLS 1.2 encryption for data in-transit both externally and internally within our network.

businessman with glasses using his computer in his home office
woman unlocking phone with scan fingerprint biometric identity

Additional security and compliance

Avidon Health courses and services are provided via the Microsoft Azure cloud platform which includes, but is not limited to, the following certifications:

  • SOC 1 Type 2, SOC 2 Type 2 and SOC 3 reports
  • ISO/IEC 27001

In addition, Azure audits all our systems weekly and provides us with vulnerability and audit reports, as well as compliance reports for Azure CIS 1.1.0, ISO 27001, and SOC TSP.

Engagement Rx
Highlights

Engagement Technology
Courses
Content
Care Team
Ongoing Accountability
Real-Time Data
Security and Compliance
“There are no words to describe their contribution to our patients. I hear compliments daily and I can see the enthusiasm in their eyes as the patients describe their experience [with Avidon].”
— Director - Division of Personnel, large city government
“You add great value and have helped us make significant progress in enhancing the health and well-being of our faculty and staff. Thank you for sharing your expertise with our population.”
— Medical Director, large university
“The thing that sets [Avidon] apart is their committed passion to truly changing and impacting individual’s lives. I would highly recommend [Avidon] for any community, physician practice or healthcare system."
— Director of Programming, mid-size health system
“[Avidon] has been both my sounding board and boots on the ground as we implement and deliver community and employee programs. Once you start working with them, I’m sure you’ll agree that they are a fantastic partner.”
– Senior Vice President, Healthy Living and Community Engagement, large health system
“We [offered Avidon's] online tobacco cessation program to our municipal member groups. The program is extremely well organized and easy to access and the video format is engaging. [Their] service was top notch—always responsive and dependable and they welcomed our feedback.”
– Wellness Manager, non-profit insurance benefits provider
“I have great respect for how you all run your business. Also, as a mental health professional I think very highly of your platform and recognize the importance of it.”
– Division Manager - Employee Health Benefits, county government
“You are the best - and by far this experience has exceeded expectations and has been a pleasure! You and your team have been responsive and helpful every step of the way!!”
– Chief Operating Officer, employee benefits firm
“I really appreciate you taking [our situation] so seriously and being such a great partner!”
– Senior Director of Product Management, national wellness vendor
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