Humans are the most fundamental component of our platform, from the experts behind our technology, to our coaching and care team, and the unique care paths our technology allows us to create. This human connection and accountability leads to greater engagement and lasting outcomes.
No other digital health platform effectively combines real human coaching with a complex algorithm and cognitive behavioral training to produce an individualized experience for each participant.
Adaptive conversation engine
More than just another chatbot, our system engages individuals in real time using natural speech recognition and conversational syntax. When used alone, it provides rapid scalability to drive health and wellness programming, or pair it with care teams to intelligently deploy humans when and where they’re needed most.
Health personality segmentation
Segmentation questions are included in our intake process to better target communications and content that drive actions across different health personality types. We also deploy an “intelligent default” recruitment strategy that enables tailored messaging to large groups based on the timing and channel most likely to be used by different personality types.
Comprehensive reporting capabilities
Access aggregate platform usage and health outcomes data anytime through an intuitive admin dashboard. Multi-tenant “parent” users can access client-specific and all-client data in one place. Healthcare clients can receive summary reports directly to their EHR/EMR. End-user participants can view their personal progress and outcomes data 24/7.
Cognitive-based digital learning platform
Available via desktop, mobile web, or mobile app, our system provides the functionality needed to deliver our cognitive behavior training courses including content repositories, progress tracking, automated scheduling and check-ins, and assessments.
Our platform analyzes a range of data like message opens, content views, length of time on video/page, and direct response in order to automatically adjust the message topic, frequency, timing, and – when care teams are involved – follow-up alerts.
Coach+ CRM platform for care teams
Population management tools to maximize the efficiency of human care teams. Coach+ enables automated and manual health data collection, consolidated messaging capabilities, task management, reminders, and more.
Multi-tenant SaaS architecture
Modular system with turnkey functions to enable rapid scalability for large populations. The platform can be delivered to multiple sub-clients through a single admin dashboard that includes aggregate reporting capabilities.
HIPAA, GDPR, WCAG 2.0 Level AA (accessibility) compliant
We take privacy very seriously and adhere to well-regarded security and privacy standards, with proper protection protocols in place for end-user participants.
Our platform, content, and mobile app can be branded with your company’s (or your client’s) logo, messaging, and custom url/app name to create a unified look and feel with existing platforms and programs.
Customizable content library
Our robust repository of videos, articles, and assessments can be individually toggled on or off depending on your preferences. Additionally, you can upload completely custom content and intake surveys, as well as clone and edit existing assets to suit your needs.
3rd-party platform and portal integrations
Engagement Rx can integrate into your existing solution to leverage our powerful engagement tools without diverting individuals to a new front-end experience.
Enables seamless interactions through different channels like email, in-app chat, text, phone calls, and in-person conversations so participants can start in one place and finish somewhere else.
300+ wearable device and fitness app integrations
Participants can link health data from top 3rd-party devices and apps including Fitbit, Garmin, Withings, and Apple Health, just to name a few.
Supports multiple languages
Translation capabilities are available for all content. Standard translation includes closed-captioning in Spanish, and content converted to Spanish, French, and Hindi.
Flexible authentication options
Our platform offers several authentication options including Single Sign-On (SAML 2.0) configuration, participant validation with eligibility files, self registration, and more.