Inspiring healthy outcomes. Together.
SelfHelpWorks and MedPro Wellness are now Avidon Health. LEARN MORE »

Cutting-Edge Features for Population Health Strategies

We provide personalized, scalable solutions for real people.

Humanity is the most powerful
force in healthcare

Humans are the most fundamental component of our platform, from the experts behind our technology, to our coaching and care team, and the unique care paths our technology allows us to create. This human connection and accountability leads to greater engagement and lasting outcomes.

No other digital health platform effectively combines real human coaching with a complex algorithm and cognitive behavioral training to produce an individualized experience for each participant.

Advanced platform features

Adaptive conversation engine

More than just another chatbot, our system engages individuals in real time using natural speech recognition and conversational syntax. When used alone, it provides rapid scalability to drive health and wellness programming, or pair it with care teams to intelligently deploy humans when and where they’re needed most.

Health personality segmentation

Segmentation questions are included in our intake process to better target communications and content that drive actions across different health personality types. We also deploy an “intelligent default” recruitment strategy that enables tailored messaging to large groups based on the timing and channel most likely to be used by different personality types.

Comprehensive reporting capabilities

Access aggregate platform usage and health outcomes data anytime through an intuitive admin dashboard. Multi-tenant “parent” users can access client-specific and all-client data in one place. Healthcare clients can receive summary reports directly to their EHR/EMR. End-user participants can view their personal progress and outcomes data 24/7.

Cognitive-based digital learning platform

Available via desktop, mobile web, or mobile app, our system provides the functionality needed to deliver our cognitive behavior training courses including content repositories, progress tracking, automated scheduling and check-ins, and assessments.

Multi-modal feedback

Our platform analyzes a range of data like message opens, content views, length of time on video/page, and direct response in order to automatically adjust the message topic, frequency, timing, and – when care teams are involved – follow-up alerts.

Coach+ CRM platform for care teams

Population management tools to maximize the efficiency of human care teams. Coach+ enables automated and manual health data collection, consolidated messaging capabilities, task management, reminders, and more.

Multi-tenant SaaS architecture

Modular system with turnkey functions to enable rapid scalability for large populations. The platform can be delivered to multiple sub-clients through a single admin dashboard that includes aggregate reporting capabilities.

HIPAA, GDPR, WCAG 2.0 Level AA (accessibility) compliant

We take privacy very seriously and adhere to well-regarded security and privacy standards, with proper protection protocols in place for end-user participants.

White-label options

Our platform, content, and mobile app can be branded with your company’s (or your client’s) logo, messaging, and custom url/app name to create a unified look and feel with existing platforms and programs.

Customizable content library

Our robust repository of videos, articles, and assessments can be individually toggled on or off depending on your preferences. Additionally, you can upload completely custom content and intake surveys, as well as clone and edit existing assets to suit your needs.

3rd-party platform and portal integrations

Engagement Rx can integrate into your existing solution to leverage our powerful engagement tools without diverting individuals to a new front-end experience.

Omnichannel communication

Enables seamless interactions through different channels like email, in-app chat, text, phone calls, and in-person conversations so participants can start in one place and finish somewhere else.

300+ wearable device and fitness app integrations

Participants can link health data from top 3rd-party devices and apps including Fitbit, Garmin, Withings, and Apple Health, just to name a few.

Supports multiple languages

Translation capabilities are available for all content. Standard translation includes closed-captioning in Spanish, and content converted to Spanish, French, and Hindi.

Flexible authentication options

Our platform offers several authentication options including Single Sign-On (SAML 2.0) configuration, participant validation with eligibility files, self registration, and more.

Powerful platform features

Responsive conversation engine

Cognitive base digital learning platform

Coach+ CRM platform for care teams

Health personality segmentation

Multi-tenant SaaS architecture

Supports multiple languages

Omnichannel communication

Multi-modal feedback

White-label options

Customizable content library

3rd-party platform and portal integrations

300+ wearable device and fitness app integrations

Comprehensive reporting capabilities

HIPAA, GDPR, WCAG 2.0 Level AA (accessibility) compliant

Deploying Engagement Rx

Engagement Rx™ will integrate seamlessly into most wellness portals with white-label options – or use our full-featured wellness portal as a standalone solution.

Recruiting participants

man and woman shaking hands

We look at a range of factors, including geography and demographics, to develop an effective outreach strategy that motivates and excites using language designed to attract different personalities at distinct stages in the process.

Our recruitment strategy reaches people across multiple communication channels to heighten awareness and ensure the widest reach of engagement.

Onboarding

woman sitting in kitchen using a tablet while eating a healthy breakfast

We’ll gather detailed, confidential data from participants using our lifestyle analysis, health assessment, and personality profile. 

We also offer options to integrate your own intake steps and customize modules as required. 

Engagement cycles

young woman cooking healthy food at home

As a participant progresses and new goals are identified, Engagement Rx will introduce new care path options or revisit previous topics in new ways. We also offer adaptive conversation engine technology to check in with participants and keep them moving forward within the platform.

Ongoing accountability

Life does not progress in a straight line. Engagement Rx includes regular touches to monitor progress and adapt our communication strategy to offer encouragement, catch-before-they-fall tactics, and priority realignment as needed.

Data and outcomes

Avidon course summary

Engagement Rx analyzes and benchmarks outcomes, while maintaining participant privacy and security. We offer easy-to-access data on participation, completion, and health improvements.

Deploying Engagement Rx

Engagement Rx™ will integrate seamlessly into most portals with white-label options – or use our full-featured platform as a standalone solution.

man and woman shaking hands

Recruiting participants

We look at a range of factors, including geography and demographics, to develop an effective outreach strategy that motivates and excites using language designed to attract different personalities at distinct stages in the process.

Our recruitment strategy reaches people across multiple communication channels to heighten awareness and ensure the widest reach of engagement.

Onboarding

We’ll gather detailed, confidential data from participants using our lifestyle analysis, health assessment, and personality profile. 

We also offer options to integrate your own intake steps and customize modules as required. 

woman sitting in kitchen using a tablet while eating a healthy breakfast
young woman cooking healthy food at home

Engagement cycles

As a participant progresses and new goals are identified, Engagement Rx will introduce new care path options or revisit previous topics in new ways. We also offer adaptive conversation engine technology to check in with participants and keep them moving forward within the platform.

Ongoing accountability

Life does not progress in a straight line. Engagement Rx includes regular touches to monitor progress and adapt our communication strategy to offer encouragement, catch-before-they-fall tactics, and priority realignment as needed.

Avidon course summary

Data and outcomes

Engagement Rx analyzes and benchmarks outcomes, while maintaining participant privacy and security. We offer easy-to-access data on participation, completion, and health improvements.

Engagement Rx
Highlights

Engagement Technology
Courses
Content
Care Team
Ongoing Accountability
Real-Time Data
Security and Compliance
Inspiring healthy outcomes. Together.
SelfHelpWorks and MedPro Wellness are now Avidon Health. LEARN MORE »